Responsible gambling

If you or someone you know is struggling with problem gambling, there are resources available to help.

In Germany, the OASIS Self-Exclusion Registry allows individuals to voluntarily exclude themselves from all licensed online casinos for a fixed period or permanently. This service is free and can be requested through our support team.

For immediate assistance, Gamblers Anonymous Germany provides a hotline (0800 137 27 00) that operates Monday to Thursday from 2 pm to 8 pm and Friday from 2 pm to 6 pm.

Additionally, Caritas Addiction Services offer regional counseling for those dealing with addiction issues.

The BZgA Gambling Helpline is another resource available for support (toll-free).

For players outside of Germany, Gamblers Anonymous International provides a list of local resources.

In the event that you need to take a break from gambling or seek help, we have implemented various responsible gaming features on our platform:

• Deposit Limits: You can set daily/weekly/monthly limits on your deposits.
• Time-Outs: Our "Panic Button" allows for an immediate 24-hour auto-exclusion. For voluntary pauses, you can choose a time frame up to six months.
• Self-Exclusion: This feature blocks access to all licensed German casinos through the OASIS registry.

We also offer session reminders that pop up after 30/60/120 minutes of play, showing elapsed time and losses.

If you need help with these features or have any questions about responsible gaming, our support team is available 24/7.